In this document, the term “Customers” refers to visitors to the site, whether they are buyers or potential buyers. Purchases, payments and transactions made by customers through the virtual store C.I. ZIGZAG WEAR S.A.S. (GIGO UNDERWEAR AND SWIMWEAR), on the site www.gigo.com.co, hereinafter “the site”, will be subject to these terms and conditions, therefore to make use of it, it is essential to declare and accept each of the points described below. If you do not agree with the terms and conditions previously stipulated by C.I. ZIGZAG WEAR S.A.S. (GIGO UNDERWEAR AND SWIMWEAR) for the use of this site, please refrain from using it.


Product quality. C.I. ZIGZAG WEAR S.A.S. (GIGO UNDERWEAR AND SWIMWEAR) garments are made with the best inputs (fabrics, threads, elastics), ensuring customers a product that meets the highest quality standards, our records and certifications prove it.

It is not possible to guarantee to customers who enter www.gigo.com.co, that the image displayed on the site is completely equal to the actual garment. The correct visualization is subject to the resolution of the computer screen or mobile device used by the customer to access the website (computer, tablet, smartphone, or any other). Likewise, the photos of C.I. ZIGZAG WEAR S.A.S. (GIGO UNDERWEAR AND SWIMWEAR) garments are taken in photographic studios and scenarios that have a varied lighting, in addition to the exterior, its brightness in greater or lesser amount can generate variations in the actual colors of the garment, causing them to gain or lose strength in its intensity. We do not guarantee that all the variables of visualization of the product and the perception of the same that each buyer may have, are identical to that developed by the brand C.I. ZIGZAG WEAR S.A.S. (GIGO UNDERWEAR AND SWIMWEAR).


3.1. Policy of changes and / or returns:

  • An exchange shall be understood as the replacement of a garment for another, either by size, color, reference, model and manufacturing defect.
    -In the event that the garment is returned, a full refund will be made for the cost of the garment, being the customer who assumes the cost of shipping.

3.2. Conditions for exchanges:

  • To proceed with the exchange, the garment must not have been worn even once, it must be in perfect condition, with the tags still on and complete and in its original packaging.
  • The garment must be returned by the same means and in the same conditions in which the customer received it, assuming the costs of transportation and others involved in its return. In case the claim is due to quality defects in the garment, the costs of transportation and/or shipping will be assumed by C.I. ZIGZAG WEAR S.A.S. (GI

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